Terms and conditions of use of GuruGo service
Thank you for visiting our website https://GuruGo.com / https://ed.GuruGo.com (the "Website").
Before using any feature of the Website or any products and services available through the Website, please take the time to carefully read and understand these Terms and Conditions (the "Terms") as these terms govern the entire relationship between you (the "User", "You" or "Customer") and us.
The Company makes no representation that the Service is available, suitable, or legally available for use in your jurisdiction, and access to and use of the Service is prohibited in territories where it would be illegal to do so. You access the Service on your own initiative and are responsible for compliance with local laws.
Please do not proceed with any purchases on the Website unless you have carefully read and understood the provisions of these Terms and Conditions, as whenever you buy anything from us, these Terms will be considered as a legally binding contract between you and us, so it is important that you are fully aware of all the terms and conditions set out herein.
The Website includes subscriptions that automatically renew. Please read these terms of use ("Terms") carefully (in particular Sections 4, 5 and 6 before starting a trial or completing the purchase of an automatic renewal service for our Website).
To avoid being charged, you must resolutely cancel your subscription at least 24 hours before the end of the trial period or the current subscription period.
If you purchase an auto-renewing subscription, you agree to the nature of auto-renewal and its terms as defined near where you purchased it, and acknowledge that you must cancel your subscription to avoid being charged.
Regardless of where you purchased your subscription, if you do not know how to cancel your subscription or trial, please contact our customer care service on the website or at the email address info@gurugo.online
Not registering in your personal account after payment or logging out of your personal account after registration does not cancel your subscriptions and trial versions of subscriptions (Trial Periods).
We also strive to provide information about our subscription cancellation policy at or near the point of purchase. Please read these policies before making purchases. You can make a printout of this information for your reference.
Our privacy practices are detailed in our Privacy Policy. Please read it to understand how your personal information is collected, used, and shared.
1. About GuruGo service. Acceptance of Terms
This website and any other products or services marked under the GuruGo trademark are operated by GURUGO LLC, a company incorporated under the laws of the State of Wyoming, USA, with registered address: 1603 CAPITOL AVE STE 413 # 4128, Cheyenne, Wyoming 82001 USA (hereinafter referred to as the "Company", "We" or "GuruGo")
1.1 The provisions of the "Terms" govern the relationship between you and GuruGo and/or its affiliates («we», «us», «our» or «Company») regarding your use of the Company's websites (including the telegram bot), and related services (the "Platform" or "Service"), including all information, text, graphics, software and services available for your use ("Content").
1.2 These Terms establish a legally binding contractual relationship between you and the Company. For this reason, please read the terms carefully before using the service
1.3 You must accept these Terms and Conditions in order to create a GuruGo account and access or use the Service. If you do not have an account, you accept these Terms by using any part of the Service. If you do not accept these terms, do not create an account and do not use the Service.
1.4 GuruGo is an online service that provides recommendations, information, personalized lesson plans and other digital content ("Digital Content") for Users interested in developing skills and improving the quality of life. Our courses and programs cover a wide range of topics: diction and speech development, face building and facial gymnastics, kundalini yoga practices, home fitness training, recipes for healthy eating, programming training for children, effective time management and other areas. We do not guarantee that our Digital Content and the Services provided will be equally useful or suitable for everyone, so before making any purchases on the Website, please independently assess whether specific GuruGo courses and services are right for you.
Course is a one-time digital product (digital content) purchased by the User for a separate fixed fee (for example, a tripwire or separate training material). The course is provided in digital form and becomes available immediately after payment.
Subscription is a service based on recurring payments (weekly, monthly, quarterly or annual) that provides the User with access to advanced digital content and GuruGo services. Subscriptions include, in particular:
GuruGo PLUS – subscription to all courses and materials posted on the platform;
GuruGo PRO – subscription to transformational programs with the support of a curator/teacher and feedback;
subscriptions to ZOOM sessions and live broadcasts;
subscriptions to the use of coach bots in Telegram. The number of materials and services included in subscriptions is subject to change and update without prior notice.
1.5 If you have any questions, you can contact us by sending us an email at info@gurugo.online
1.6 We may, from time to time, change, add, or delete portions of these Terms on this page of the Website at our sole discretion. If any changes to these Terms may affect your use of the Service or your legal rights as a user of our Services, we will try to notify you prior to the effective date of the update by sending an email to the email address associated with your account or by any other convenient means. Such updates will take effect at least 14 days from the date of notification. Any other changes will only be notified to you by updating the "Last Updated" date of these Terms, and you waive any right to receive specific notice of each such change. If you do not agree to the changes, please stop using the Service, delete your account, or cancel your subscription prior to the effective date of the Terms. If you do not agree with any part of these terms or if you do not have the right or authority to contact these terms, then do not use the website, or otherwise access or use the service/platform. policies or documents that may be published on the Service from time to time are hereby expressly incorporated herein by reference. We reserve the right, in our sole discretion, to make changes or additions to these Terms at any time and for any reason. In addition, these terms contain important disclaimers (Section 9), Class Action Waiver (Section 13), Disclaimer of Warranties (Section 18), and Limitations of Liability (Section 11). In the event of any difference in the meaning or interpretation of this language version of these Terms available and any translation, the English language version shall prevail. The original text in English language is the only legally binding version.
2. User Information
2.1 If you want to use GuruGo services, you must meet the following requirements:
a) You have reached the legal age to conclude distance contracts in accordance with the legislation of your place of residence. The Website and any GuruGo program are designed and intended for use only by adults.
b) you have read these Terms and agree to comply with them.
c) you must provide us with your correct contact details, payment and other information required on the Website.
d) you use a credit/debit/bank card or other payment method that belongs to you, or the card/other payment method holder has allowed you to use the card, and such permissions have been issued in the form required by your place of residence.
2.2 In order to use all the functionality of the Website, Services and GuruGo Digital Content, you may be required to provide your personal data, such as your age, preferences, expectations and aspirations as to what you would like to achieve by performing GuruGo exercises. Please note that we will only be able to provide you with high-quality, personalized services if you provide us with truthful information.
2.3 By agreeing to these Terms, you confirm that you understand that the Services cannot be refused once they have been provided to you. The services are considered to be provided to you from the moment you gain access to the personal account of the Website or activate the Telegram bot and log in to it. However, you can cancel your subscription at any time, and if you do, we will not renew your subscription and will stop charging for subsequent periods.
2.4 Please note that this Website, our Services, any digital content you receive from us can only be used for your personal needs. You may not use the Website's content, digital content, or our Services for resale, distribution, rental, or any other commercial use.
2.5 You may not use the Website or our Services for any illegal or unauthorized purpose, and you may not, when using the Service, violate any laws. All content of the Website and the content of all materials received from us (including graphics and other content) and related parts belong to the Company and are protected by copyright laws. Any use of any copyright for purposes other than personal use of Our Services without the Provider's license constitutes copyright infringement.
3. Prices for our services and payment methods
3.1 GuruGo is an online system (platform) that provides Clients with access to a variety of digital content and services ("Services"). These include personalized development plans and programs, daily routines and training, an information base of tips and recommendations, educational video lessons and guides in various areas (diction and speech development, face building and facial gymnastics, kundalini yoga practices, home fitness training, recipes for healthy eating, effective time management, programming courses for children, etc.), as well as expert support and access to closed communities, including subscriber-only Telegram groups. The content of the Website and Services may change from time to time as we are constantly updating and expanding them to offer new training formats and additional opportunities for Customers.
3.2 Please note that all of our Services are provided in the form of digital content only. Accordingly, our Services are considered to be provided to you from the moment you first log in to the GuruGo online system and/or activate the coach bot in Telegram. Some features of the Service may be offered on a subscription basis for a fee. You can purchase a subscription directly from the Company
3.3 Please note that our personalized Services are prepared and delivered in accordance with the information you provide to us. For this reason, we ask that you only provide accurate and truthful information about yourself. If you do not provide accurate information, we may not be able to provide you with personalized Services that are tailored to you and your needs. Personalized plans and other Services received from us are only suitable for you as they will be created in accordance with your personal information.
3.4 Our Services are not intended to diagnose, treat, mitigate or prevent any diseases or health conditions. Our Services are designed to help you develop diction and speech. None of the claims on the Website have been evaluated, and we emphasize that we do not make any health recommendations.
3.5 You can use our Services by purchasing a "Services" plan, which is billed every 1, 3, or 12 months, as well as every 1 or 2 weeks. You authorize us to charge the relevant fees to the payment card you provide. Currently, you can use all GuruGo services by purchasing one of the following tariff plans: - monthly invoicing, after placing the order, you will be charged the full amount for the selected billing period. At the end of this prepayment period, you will be automatically charged the amount for the subsequent period of the same duration as the initial payment you selected or when you sign up for a trial subscription period, after its expiration, you will be charged the full amount for the selected billing period - billing once every 3 months, after placing the order, you will be charged the full amount for the selected billing period. At the end of this prepayment period, you will be automatically charged for the subsequent period of the same duration as the initial payment you selected, or if you sign up for a trial subscription period, after its expiration, you will be charged the full amount for the selected billing period - billing once a year, after placing an order, you will be charged the full amount for the selected billing period. At the end of this prepayment period, you will be automatically charged the amount for the subsequent period of the same duration as the initial payment you selected, or when you sign up for a trial subscription period, you will be charged the full amount for the selected billing period after the trial period expires
- Invoicing once a week, after placing an order, you will be charged the full amount for the selected billing period. At the end of this prepayment period, you will be automatically charged the amount for the subsequent period of the same duration as the initial payment you selected, or when you sign up for a trial subscription period, you will be charged the full amount for the selected billing period after the trial period expires
- Billing every two weeks, after placing an order, you will be charged the full amount for the selected billing period. At the end of this prepayment period, you will be automatically charged the amount for the subsequent period of the same duration as the initial payment you selected, or when you sign up for a trial subscription period, you will be charged the full amount for the selected billing period after the trial period expires
Automatic renewal of subscription. By subscribing to certain subscriptions, you agree that your subscription may be automatically renewed. If you do not cancel your subscription, you authorize us to charge you for the renewal term. The auto-renewal period will be the same as the period of your initial subscription, unless otherwise specified to you in the Service. The cost of renewal will not exceed the cost of the immediately preceding subscription period, except for any promotional (entry) and discount prices, unless we notify you of the rate change prior to automatic renewal.
3.6 Each plan will provide you with access to the same online system containing digital content and services. All GuruGo practice plans should be accompanied by video tutorials, guides, and tips. To the maximum extent permitted by applicable law, we may change the Purchase fee at any time. We will notify you in advance of any such price changes by posting the new prices on the Website and/or by sending you a notice by email or other prominent means. If you do not wish to pay the new fees, you may cancel the applicable subscription before the changes take effect and/or refrain from pre-paying for access to the Service.
3.7 On the checkout page of the Website, you may see different prices if your state applies a special sales tax that may be legally added to the total price.
3.8 Please, note that we will never apply any conversion rates or fees depending on the payment method you choose. However, some banks apply conversion rates for outgoing payments and international transfers – as such, we are not responsible for any bank charges or conversion rates that Your bank would apply for any payment made to Us. If you notice any differences between the prices of the products on our website or the purchase receipt and your bank statement, please contact your bank for a detailed explanation of the additional fees.
3.9 We only accept payments via credit and debit cards and PayPal We do not accept cheques, cash or other means
3.10 Trial Subscription. We may offer a paid trial subscription to the Service. A trial provides you with access to the Service for a specific period of time, the details of which are specified when you subscribe to the offer. If this is not the case, you will purchase our subscription without a trial.
3.11 Free or paid trial We may offer a free or paid (for a small fee) trial subscription to this service. If you do not cancel your subscription before the end of the trial period, you will be automatically charged the amount shown on the payment screen and/or in the Apple/Google payment pop-up for the selected subscription period. Please note: If a trial version is offered, this will be explicitly indicated on the pricing screen before placing the order. If you don't, you'll purchase our subscription without a trial. We may also offer discounted offers from time to time that renew at full price without discount, as well as other offers that may be of interest to you.
3.12 The subscription renews automatically at the end of each period (weekly, monthly, 6 months, yearly or otherwise, depending on the option you choose at the time of purchase) until you cancel it.
3.13 Payment method Payment will be charged to the payment method, that you provided at the time of purchase when confirming your purchase (after you confirm this by using one-touch identification, facial recognition or entering your online payment method details or otherwise accepting the subscription terms and conditions presented on the website). payment screen or on the Apple/Google pop-up screen or on our web page) or after the end of the trial period. You authorize us to charge the applicable subscription fee to the payment method you use.
3.14. The cost of individual courses provided on the GuruGo platform may vary from $1.99 to $99.99 per course, depending on the specific offer and the page (landing page) from which the purchase is made.
3.15. The cost of subscribing to GuruGo services can vary from $1.99 to $999.99, depending on the chosen tariff plan, the duration of access and the landing page from which the subscription is issued.
3.16. The current price is always indicated on the checkout page and confirmed by the User before payment.
3.17. All prices are quoted in United States dollars (USD). The Company reserves the right to change the cost of services and subscriptions by notifying Users by publishing the updated terms on the website or on the checkout page
4. Discount Policy
4.1 From time to time, we may offer special discounts to the prices of the plans. We may offer you a discount if:(a) you are using our Services for the first time, you may be eligible for a discount when you first purchase a plan from us; and/or (b) you provide us with your email address and agree to receive newsletters from us.
4.2 Current discounts may change from time to time. We will provide more details of the amount of the discount each time we announce it.
4.3 We reserve the right to launch and cancel our discount programs and to change the amount of the discount at any time, unless the specific discount announcement specifies a specific period of time until the discount is available, in which case we will provide a discount for a period of time, specified in the ad.
4.4. The user has the opportunity to purchase the course at the full retail price (up to $99), or take advantage of a special offer and purchase the same course at a promotional price (in the range from $1.99 to $89.99, including options, for example, $4.99).
By purchasing a course at a promotional price, the User also gets access to the GuruGo PLUS subscription with a free trial period (usually 3 days, unless otherwise indicated on the landing page). At the end of the trial period, the subscription is automatically renewed for the next paid period, while the subscription price can vary from $19.99 to $999.99 depending on the tariff plan and landing page from which the order is placed. If necessary, by contacting the support service at info@gurugo.online. Cancellation is carried out without penalties and restrictions. By placing an order at a promotional price, the User confirms his agreement with the terms of the subscription, including automatic renewal after the end of the trial period.
5. Cancellation of subscription
Your subscription renews automatically at the end of each period until you cancel it. Please note that deleting the app or logging out of your account does not cancel your subscriptions.
5.1 If you wish to cancel your subscription plan, you can do so by contacting our customer support team and informing us of your decision to terminate your subscription. Your cancellation will take effect upon the expiration of the plan for which you have subscribed and which you have already paid.
5.2 If you do not want the Services to renew automatically, please notify us of your decision to cancel your subscription at least 24 hours before the end of the current billing period, in which case the Services will be terminated at the end of the current term and you will not be charged for subsequent periods.
5.3 Please be aware that if you cancel your subscription, we will not issue refunds for the past periods during which you have used or been able to use the Services. For more information about refunds, please see the section below. You must cancel your subscription in accordance with the cancellation procedure disclosed to you for the particular subscription.
5.4 Cancellation of Subscription Trial Period. Unless you cancel your subscription before the end of the trial period, or unless otherwise stated, your access to the Service will automatically continue and you will be charged for the renewal of your access to the Service. Except where not applicable or prohibited by law, we reserve the right, in our sole discretion, to modify or discontinue any trial offer, your access to the Service during a trial subscription, or any of these terms without prior notice and without liability. We reserve the right to limit your ability to use multiple trials.
5.5 The Service and your rights to use it will expire at the end of your paid subscription period. If you fail to pay the fees or charges due, we may make reasonable efforts to notify you and resolve the issue; however, we reserve the right to disable or terminate your access to the Service (and may do so without notice).
5.6 If you decide to cancel your subscription and inform us, your subscription and your account will terminate upon the expiration of the subscription period for which you have already paid. If you want to close your account immediately, please let us know and your account will be closed immediately, however, we will not refund money for subscription months that have already been paid for GuruGo services, except as described in clauses 5.3 and 6.2.
5.7 Cancellation is valid for the future and stops further charges at the end of the current paid period; Any amounts paid for the period already started will not be refunded.
6. Refunds
Please note that once your subscription expires, we will not be able to refund you as the service will be considered fully used
6.1 As our Services are provided in digital content only, we do not issue refunds if you have accessed your account and decide to cancel your subscription. Once you cancel your subscription, we will stop charging recurring subscription fees, but we will not issue refunds for periods that have already been paid. Subject to clause 6.1, you agree that the Purchase is final, that the Company will not refund any transaction once it has been made, and that the Purchase cannot be cancelled. By making a Purchase, you acknowledge and agree that not all Purchases are non-refundable or exchangeable.
The Company does not provide refunds or refunds at its sole discretion. Exceptions are possible only in cases expressly provided for in these Terms and only to the extent required by applicable law.
6.2 Refunds for Courses and Subscriptions
Courses. The User has the right to a refund for the purchased Course within 14 (fourteen) calendar days from the date of payment, provided that access to the Course was provided, but the User requested a refund within this period. After 14 days, a refund for the Courses is not possible.
Subscriptions. All GuruGo subscriptions (including, but not limited to: GuruGo PLUS, GuruGo PRO, subscriptions to ZOOM sessions and live broadcasts, subscriptions to coach bots in Telegram) are non-refundable. Payment for the subscription is considered final and non-refundable after it is made. In case of cancellation of the subscription, further debiting is stopped, but the amounts paid for the already started or paid period are not refundable.
Upsales and additional purchases. All purchases made after the main checkout (e.g., upsales, extras, special offers) are final and non-refundable.
6.2.1 Subscriptions are non-refundable regardless of the fact of use, partial use, non-use of the Service or change in your personal plans.
6.2.2 Paid subscription periods, including auto-renewals, are not subject to partial or prorated refunds.
6.2.3 Changes in the price, promotional period, content range, temporary unavailability of certain functions (<24 hours) are not grounds for a refund.
6.2.4 Upsales/additional purchases (goods/services purchased in the steps after the main checkout) are final and non-refundable.
6.2.5 Exceptions: duplicate debiting or technical error of the payment system in the absence of access – upon confirmation by us, they are canceled/returned to the original payment method.
6.2.6 If the Course is purchased together with a trial subscription, the refund for the Course within 14 days does not affect the terms of the subscription; upon approval of a refund for a Course, we terminate access to the Course and cancel the auto-renewal of the trial subscription if its payment has not yet arrived.
6.3 We can only issue refunds using the same payment method that you used to pay for our Services. We will not issue refunds to any other payment method than the one you used to pay for your subscription.
7. Personal data and contacts
7.1 To protect your personal information, we take reasonable precautions and follow industry best practices to ensure that it has not been improperly lost, misused, accessed, disclosed, altered, or destroyed.
7.2 Your personal information may be used to assist us in our research and further development of the Services. In addition, we are permitted to collect and use information that you provide to us when you use our Services. However, under no circumstances will we use your image or any personal data for purposes other than the development of our products and services
7.3. If you choose to leave us your feedback, you agree that we will be allowed to display it on our website for a period of 5 years after receiving it from you. We will not include your real name or only your initials in the review unless you specifically instruct us that we may include your full name.
7.4 Please be aware that we may contact you by phone or email if we need to confirm any details of your order or if your order request has not been successfully processed for technical reasons. If your order has not been completed due to payment processing errors or other reasons, we may send you a text message or email reminding you to take the necessary steps or we may contact you by phone if you have provided us with your phone number.
7.5 We ensure that all personal data is collected and processed in accordance with all applicable laws. To learn more about how we use and process personal data, please see our Privacy Policy.
8. Code of Conduct
8.1 You may not use our Services and/or the Website for any unlawful or unauthorized purpose, nor may you violate any laws when using the Website. All content of the Website and all materials received from us, as well as the relevant parts of the Website belong to GuruGo and are protected by copyright laws. Any use of any copyright for purposes other than personal use without our license constitutes an infringement of our copyright or other intellectual property rights.
8.2 We have the right, but not the obligation, to investigate any unlawful and/or unauthorized use of the Website and to take appropriate legal action, including but not limited to civil action and injunctive relief, if we have reason to believe that you are in breach of these Terms or applicable law. When using the Website, you must:
(a) Not use the Website or any of its contents for any unlawful purpose or in violation of any local, state, national or international law;
(b) Infringe or encourage others to infringe the rights of third parties, including intellectual property rights;
(c) Comply with all rules posted on the Website;
(d) Not transfer, legally or in fact, your registered account to any other person without our written consent;
(e) Provide us with honest and accurate information;
(f) Not to use the Website or any of its contents for any commercial purpose, including the distribution of any advertising or solicitation;
(g) Not to reformat or reflect any part of any web page of the Website;
(h) Not create any links or redirects to the Website through other websites or e-mails without the prior written consent given by us;
(i) Not to make any attempt to interfere with the proper functioning of the Website or the use of the Website by other users;
(j) You may not commercially resell, distribute or transfer any Products you purchase from us;
(k) Not to interfere in any way with the security-related functions of the Website;
(l) You must not access, monitor or copy any content or information of the Website using any robot, spider, scraper or other automated means or any manual process for any purpose without our express written permission;
(m) You may not falsely imply, access other users' accounts without permission, or falsify your identity or any information about you, including age or date of birth;
(n) Not engage in any other activity that would be contrary to these Terms or applicable law.
8.3 We have the right to immediately terminate your Subscription without refund and/or restrict your access to the Website if we have reason to believe that:
(a) you do not meet the requirements set out in section 2.1 of these Terms above;
(b) you have breached any provision of section 8.1 of these Terms above;
(c) You use the Website or any of its contents in any other unlawful manner or cause harm to the Website or other users of the Website.
8.4. By using the Service, you represent and warrant that: you have the legal capacity to do and agree to be bound by these Terms; you are at least 18 years old; you will not access the Service by automated or non-human means, whether through a bot, script, or otherwise; you will not use the Service for any illegal or unauthorized purpose; If you provide any information that is untrue, inaccurate, outdated, or incomplete, we have the right to refuse any current or future use of the Service (or any part thereof).
8.5 You may not access or use the Service for any purpose other than that for which we provide the Service. The Service may not be used for any commercial purposes other than those specifically authorized or approved by us.
8.6 As a user of the Service, you agree not to: systematically obtain data or other content from the Service to create or compile, directly or indirectly, a collection, compilation, database, or directory without our written permission; make any unauthorized use of the Service; make any changes, adaptations, improvements, additions, translations or derivative works from the Service; use the Service for any revenue-making, commercial enterprise, or other purpose for which it is not intended or intended; make the Service available through a network or other environment that allows access or use by multiple devices or users at the same time; use the Service to create a product, service, or software that directly or indirectly competes with or in any way replaces the Service; use any confidential information or any of our interfaces or our other intellectual property in the design, development, manufacture, licensing, or distribution of any applications, accessories, or devices for use with the Service; circumvent, disable, or otherwise interfere with security-related features of the Service; engage in unauthorized framing or linking to the Service; interfere with, disrupt, or create an undue load on the Service or the networks or services connected to the Service; attempt to circumvent any measures of the Service designed to prevent or restrict access to the Service or any part thereof; upload or distribute in any way files that contain viruses, worms, trojan horses, corrupted files or any other similar software or programs that may harm the operation of another's computer; use, run, develop, or distribute any automated system, including but not limited to any spider, robot, cheat utility, scraper, or offline reader that accesses the Service, or use or run any unauthorized script or other software; use the Service to send automated requests to any website or to send unsolicited commercial emails; disparage, tarnish or otherwise harm, in our opinion, us and/or the Service; use the Service in a manner inconsistent with any applicable laws or regulations; or otherwise, you will breach these Terms.8.8 When communicating with our customer service representatives, we ask that you maintain respectful and kind behavior. If your behavior towards any of our customer service representatives or other employees is perceived at any time as threatening, harassing or abusive, we reserve the right to terminate your account immediately, as well as to terminate the dialogue.
9. Disclaimer
9.1 Nothing on this website is intended to be a substitute for professional medical advice, diagnosis or treatment. The Company does not offer or provide any medical advice, health insurance, or other medical services, including, but not limited to, any consultations, tests, evaluations, prescriptions, procedures, or therapies related to exercise, nutrition, weight loss, or mental health, health, or related to avoidance, preventing, diagnosing or treating any injury, disease, disease or condition (collectively, the "Medical Services").The Service may not be suitable for all persons (including any advice and any information available through the Services, which may be personalized) and is not a substitute for professional medical services. The service is only intended as a tool that can be helpful in achieving your overall health, fitness, and natural beauty goals. You acknowledge that your diet and exercise involve risks that may involve the risk of bodily injury or death, and that you accept these risks. Before accessing or using the Service, you agree to indemnify the Company from any activities, known or unknown, arising from your use of the Service. We encourage you to exercise responsibility and use common sense when using our service.
9.2 Always seek the advice of your physician or other qualified health care provider for any questions you may have regarding a medical condition or treatment, and never ignore or delay seeking professional medical advice because of what you have read on this website. your use of this website and any information contained therein is solely at your own risk, and we will not be liable for any loss or damage caused, including but not limited to indirect, special, incidental or punitive damages to personnel or computer equipment, suffered as a result of the use of this website, the information contained or offered on it, or any errors or omissions, contained in such information. All clients using our services agree to accept full responsibility for any results obtained from the use of the services. You should consult with your doctor or other qualified healthcare professional to determine if the service will be safe and effective for you. You are strictly prohibited from accessing or using the Service during a medical consultation or if doing so may pose any health risk. In this context, you acknowledge that you are solely responsible for your own health, life and welfare, as well as the health, life and welfare of your family and children (born and unborn, if applicable), and all decisions made now or in the future. To the maximum extent permitted by applicable law, you expressly agree that we do not provide medical advice through the Service. All content provided through the Service, whether provided by us or third parties (even if they claim to be a doctor), is not intended and should not be used in lieu of: the advice of your doctor or other professionals, a visit, a call or consultation with your doctor or other health care professionals, or the information contained on any product packaging or label. We are not responsible for any health problems that may result from training programs, consultations, products or events that you learn about through the service. If you have health-related questions, call or contact your doctor or other health care professional immediately. If you have an emergency, call your doctor or local emergency services immediately. Use of the service does not constitute or creates a doctor-patient, therapist-patient, or other professional relationship in healthcare between you and the Company. In addition to all other limitations and disclaimers contained in these Terms, the Company disclaims any liability or damages in connection with the content provided on the Service. You are encouraged to consult with your physician and other relevant professionals regarding the information contained in the Service or access to access through the Service. The Company assumes no responsibility for inaccuracies or misrepresentations regarding your understanding of the courses, exercises, or other content of the Service. By using our virtual coaching services, you have access to specialized content that provides guidance on facial gymnastics and fitness/Pilates, as well as other products and services of the platform. Please note that this guide is not intended to be medical advice or any other type of medical service. It does not diagnose, treat, or offer advice on any disease, nutritional or health. It is important to understand that you are solely responsible for any interaction with the manuals provided.
9.3 Every person's body is different, so we do not provide any guarantee that our Services will be appropriate or effective for you specifically, as this largely depends on your physical and personal aspects. We may personalize the plans offered to you based on the information we receive during the joining process. We work hard to achieve your individual fitness and health goals, but we do not give any guarantee that our personalized plans and offers are based on all the information obtained at the time of joining and are uniquely designed. We strive to ensure that our personalized recommendations are accurate and useful. They are not intended to replace professional advice and should be used at your own discretion. We make no guarantees as to the level of success you may experience, and you accept the risk that the results will be different for each individual. Testimonials and examples that may be provided on the Service are exceptional results that do not apply to the average person (unless otherwise stated), and are not intended to represent or guarantee that anyone has achieved the same or similar results, unless otherwise expressly stated. There is no guarantee that examples of past results may be duplicated in the future. We cannot guarantee your future results and/or success. We also cannot guarantee that you will retain your results if you do not continue to follow our programs. The health and results of each person's training depend on their history, dedication, desire and motivation. As with any health-related programs or services, your results may vary and will be based on many variables, including but not limited to your individual capabilities, life experiences, unique health and genetic profile, starting point, expertise, and level of health. Your use of the Service must be on your own verification, and you agree that the Company is not responsible for any success or failure of your physical composition that is directly or indirectly related to the purchase and use of the Service.
9.4 The Website may contain links to other websites maintained by third parties. Any information, products, software, or services provided on or through third-party sites are controlled by the operators of such sites, not by us or our affiliates. By accessing third-party websites, you do so at your own risk.
9.5 We respect the privacy of our customers, so all reviews and/or comments posted on the Website may contain fictitious names and associative pictures. The identity of the consumers is known to us, but we will never display the real names of our users, unless the user consents to the display of their name and/or image.
9.6 Unless otherwise stated, this Website is our property and all source code, databases, functionality, software, design, text, photographs and graphics on the Website are owned or controlled by us and are protected by the laws on the copyright and trademarks. You may not copy or use any of the content of the website without our prior written permission.
9.7 The services offered on or through the website are provided "as is" and without warranties of any kind, either express or implied. To the fullest extent permitted by applicable law, we disclaim all warranties, express or implied, including, but not limited to, the implied warranties of merchantability and fitness for a particular purpose.
9.8 We do not warrant that the website or any of its features will be uninterrupted or error-free, that defects will be corrected, or that any part of this site or the servers that make the site accessible are free of viruses or other harmful components. We expressly disclaim any liability for any damage caused by any malfunction, error, omission, interruption, deletion, defect, delay in operation or transmission, computer virus, line failure communication, theft or destruction or unauthorized access, alteration or use of the record, whether as a result of breach of contract, misconduct, negligence or any other cause of action. Each user specifically acknowledges that we are not responsible for the defamatory, offensive or illegal conduct of other third parties, subscribers, members or other users of the Website and that the risk of harm as a result of the foregoing rests entirely with each user.
9.9 Any information provided on the Website is for informational and entertainment purposes only and cannot be used as health advice. The Website must not be used in any high-risk activity where, if an error occurs, damage could be caused to people, property, the environment, finances, or business. You assume all risks associated with the use of the information provided on the Website.9.10 We have made every effort to display as accurately as possible the color’s and images of all material on the Website. However, we cannot guarantee that the display of any color on your computer monitor will be accurate, nor that any display of any product or service on the Website will accurately reflect the actual properties of the product or service that you may find on the Website.
10. Indemnification
10.1 You agree to indemnify, defend and hold harmless us and our affiliates, and their respective officers, directors, owners, agents, information providers and licensors, from and against any and all claims, liabilities, losses, damages, costs and expenses (including attorneys' fees) arising out of: (a) your use of or connection to Our Website; (b) Any use or intended use of your account or your account password by any person, whether authorized by you or not; (c) The content of the information you have provided to us; (d) your violation of the rights of any other person or entity; (e) your violation of any applicable laws, regulations or by-laws.
10.2 We reserve the right, at our own expense, to assume the defense and control of any matter otherwise indemnified by you, in which case you agree to cooperate with us in defending such claim.
10.3 You agree to indemnify and hold harmless the Company, its successors, subsidiaries, affiliates, any related companies, its suppliers, licensors and partners, and the officers, directors, employees, agents and representatives of each of them from liability, including costs and attorneys' fees. fees, any claim or demand made by any third party in connection with or arising out of your use of the Service or Products, your User Content or your breach of these Terms.
10.4 The Company reserves the right, at your expense, to assume the exclusive defense and control of any matter for which you are required to indemnify us, and you agree to cooperate with our defense of these claims. You agree not to resolve any matter without the prior written consent of the Company. The Company will use reasonable efforts to notify you of any such claims, actions or proceedings as soon as you become aware of them.
11. Limitation of Liability
11.1 In no event shall we, our directors, officers, employees, affiliates, agents, contractors, interns, suppliers, service providers, or licensors be liable for any injury, health problem, illness, physical problem, loss, claim, or any direct, indirect, incidental, punitive, special, or consequential damages of any kind, including, but not limited to, lost profits, lost revenue, lost savings, loss of data, replacement costs, or any similar damages, whether based on contract, tort (including negligence), strict liability, or otherwise, arising out of your use of any of the service or any products purchased using the Services, or for any other claim in any way related to your use of the Services, including, but not limited to, any errors or omissions in any content, or any loss or damage of any kind incurred as a result of the use of the service or any content (or product) posted, transmitted, or otherwise made available through the Services, even if you have been warned of their possibility.
11.2 If you are dissatisfied with the Website, any materials, products or services provided on the Website, or any terms of use of the Website, your sole remedy is to discontinue using the Website.
11. 3 In no event shall we (and our affiliates) be liable to you or any third party for any lost profits or any indirect, last, exemplary, incidental, special, or punitive damages arising out of these terms or your use of or inability to use, the service (including the application or content), and the products or advertisements of any third party, even if we have been advised of the possibility of such damages. Access to and use of the Service (including the App, Content, and User Content) and third-party advertisements is at your own discretion and risk, and you will be solely responsible for any damage to your computer system or loss of data derived from it.
11.4 Notwithstanding anything contained herein, you agree that the Company's aggregate liability to you for any claims, arising from the use of the application, content, service or products is limited to the amount paid by you to the company. To access and use the service. The limitations of damages set forth above are fundamental elements of the basis of the terms between the company and you.
11.5 If you are a California resident, you hereby waive California Civil Code Section 1542, which states: "The general authorization does not extend to claims of which the creditor or the issuing party does not know or suspect to exist in his or her favor at the time of issuance and this, if he or she knew it, would have materially affected his or her settlement with the debtor or released party."
11.6 Some jurisdictions do not allow the limitation or exclusion of liability for incidental or consequential damages, so the above limitation or exclusion may not apply to you, and you may also have other legal rights, which vary from jurisdiction to jurisdiction. If one or any aspect of the limitations set forth above does not apply, all other aspects are retained even if any means of means of means are not applicable.
12. Intellectual Property
12.1 All intellectual property rights, including but not limited to trademarks, copyrights, domain names, database rights, design rights, patents and all other rights in any creations of any kind, whether registered or not ("Intellectual Property") on the Website, are protected by the Digital Millennium Copyright Act.
12.2 You may not copy, repurpose or distribute any Intellectual Property or any other content obtained from us or found on the Website for any purpose without our express written permission. Without limiting the above, the use of our content for commercial purposes is prohibited unless you have our express written permission.
12.3 All intellectual property posted on the Website or provided to you in any other form belongs to GuruGo, except for third-party trademarks, service marks or other materials that we use. None of such Intellectual Property Objects may be used without the prior written consent of us or the third party who owns such Intellectual Property.
12.4 If you notice that any third party uses GuruGo's Intellectual Property on their websites, please report such cases to our customer support service.
13. Governing Law and Disputes
13.1 If you have any complaints regarding the Website, fees, refunds, quality of the Services or anything related to the use of the Website, you should first contact our customer support team by email info@gurugo.online before taking any action through third parties. By agreeing to the Terms, you agree to first submit a claim for info@gurugo.online and give us up to 30 days to settle. Initiating a chargeback without such a request is a violation of the Terms; we have the right to suspend access to the Service and provide the payment processor with confirmation of your consent to auto-renewal and non-refundability (including a consent checkbox and a checkout log record).
13.2 All complaints or claims submitted by you must be dealt with within 30 days of receipt. We always make every effort to resolve the complaint or claim positively. When contacting us with your complaints, you must always refer to yourself by the same name and surname that you provided to us when you purchased from the Website.
13.3 The legal relationship between you and us is governed by US law, except to the extent that your local law excludes other jurisdictions in consumer-related disputes.
13.4 Any claim must be brought in the individual capacity of the initiating party and not as a plaintiff or class member in any class action or other similar proceeding.
13.5 Initial Dispute Resolution. We are always interested in resolving disputes in a friendly and efficient manner. If you have a dispute with the Company, you agree that before taking any formal action, you will contact us at info@gurugo.online and provide a brief written description of the dispute and your contact information. The parties agree to use their best efforts to resolve any dispute, claim, question or disagreement directly through consultation with the Company, and good faith negotiations will be a condition for either party. Participation in informal dispute resolution is a prerequisite that must be met before the commencement of the proceedings, and before the informal resolution of the dispute is completed. The statute of limitations and any filing deadlines must be respected while the parties engage in the informal dispute resolution process required by this paragraph.
13.6 Class Action Waiver and Collective Relief. Except as defined in "Batch Arbitration," there shall be no right or authority to proceed with any claim in arbitration or litigation on a class, joint, or consolidated action, or on the grounds, including claims brought in purported representation from the general public, other users of the services, or any other persons. We will pay all costs associated with the proceedings (but not your attorneys' fees, if any). The parties are responsible for paying their attorneys' fees, unless the rules and/or applicable law provide otherwise If either party brings a Dispute including matters to be litigated in court, the court or arbitrator shall have the right to award reasonable costs, fees and expenses, including reasonable attorneys' fees, incurred by the other party upon successful termination of proceedings. or terminate, in whole or in part, such other proceeding or otherwise enforce this agreement. Each party may: (a) request from the other party the relevant non-privileged documents; and (b) require the other party to provide details of its claims or defences. Any such requests for disclosure must be served on the other party within 10 days.
14. Miscellaneous
14.1 If any provision of these Terms is held to be unlawful, void or unenforceable, such provision shall nevertheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable part shall be deemed severable from these Terms of Service, such determination shall not affect the validity and enforceability of any other remaining provisions to provide services at any time on this page. We reserve the right, at our sole discretion, to update, modify or replace any part of these terms of service by posting updates and amendments on our website.
14.2 No delay or omission on our part in exercising any of our rights arising from any failure by you to comply with or perform your obligations in relation to these Terms will not infringe or be construed as a waiver of any such right, as well as the Company's waiver of any of the agreements., the terms or agreements you are required to comply with will not be construed as a waiver of any subsequent breach thereof or any other agreement, condition or agreement contained herein.
14.3 Subject to section 13, if any provision of these Terms is held to be invalid or unenforceable, these Terms will remain in full force and effect and will be modified, to be valid and enforceable, while reflecting the intentions of the parties to the maximum extent permissible. in accordance with the law.
14.4 Unless otherwise expressly provided herein, these Terms constitute the entire agreement between you and the Company with respect to their subject matter and supersede all prior promises, agreements or representations, whether written or oral, with respect to such subject matter.
14.5 The Company may transfer or assign any and all of its rights and obligations under these Terms to any other person in any way, including by novation, and by accepting these Terms, you consent to any such assignment and transfer to the Company. You acknowledge that the posting of a version of these Terms on the Service that identifies another person as a party to the Terms constitutes a valid notice to you of the transfer of the Company's rights and obligations under the Terms (unless expressly stated otherwise).
14.6 All information transmitted through the Service shall be deemed to be an electronic message. When you communicate with us through the Service or through other forms of electronic means, such as email, you are communicating with us electronically. You agree that we may communicate with you electronically and that such communications, as well as notices, disclosures, agreements and other communications that we provide to you electronically, are equivalent to communications in writing and will have the same force and effect as if they were in writing and signed by a party, sending the message. You also agree that such communications may be conducted through the use of third-party providers who allow us to efficiently and securely manage and facilitate such electronic communications. Recognizing the diverse and complex nature of our Service, you acknowledge that we engage third-party vendors to provide a wide range of services that support and enhance our offerings. This may include, but is not limited to, transaction processing as well as other operational, technical and logistical support functions. Our use of third-party service providers allows us to provide our Services to you more efficiently and effectively. You also acknowledge and agree that by clicking the "SUBMIT," "CONTINUE," "REGISTER," "I AGREE" button, or similar links or buttons, you are sending a legally binding electronic signature and entering into a legally binding contract. You acknowledge that your electronic materials constitute your agreement and intent to be bound by these Terms. You hereby consent to the use of electronic signatures, contracts, orders, and other records, and to the electronic delivery of notices, policies, and records of transactions commenced or completed through the Service.
14.7 Under no circumstances shall the Company be liable for non-compliance with these Terms to the extent that such failure is caused by factors beyond the reasonable control of the Company.
15. Amendments
15.1 We reserve the right to amend these Terms at any time and at our sole discretion. Please check these Terms from time to time to ensure that any new amendments exist. On this website, we will publish any announcements regarding any changes and additions that will be made to the provisions of these Terms. Amendments will not apply retroactively and will apply from the date of posting.
15.2 To the maximum extent permitted by applicable law, we may change the subscription price at any time. We will notify you in advance of any such price changes by posting the new prices on or through the app and/or sending you a notification via email or other prominent means. If you don't want to pay the new fees, you can cancel the applicable subscription before the changes take effect
16. Contact Information and Profile Registration
16.1 You may contact us using the following details: E-mail – info@gurugo.online
16.2. In order to use certain features of the Service, you may be required to register your profile ("Profile") and provide certain information about yourself as prompted in the registration form.
16.3. If you register a Profile, you represent and warrant to the Company that: - all required registration information you provide is true and accurate; - you will maintain the accuracy of such information; Otherwise, the Service may not function properly and we may not be able to contact you with important notices.
16.4. The Service is not intended for use by anyone under the age of 18. By using the Services, you represent and warrant that you are at least 18 years of age and have the right, authority, and capacity to enter into and comply with these Terms. terms and conditions of these Terms.
16.5. The Company reserves the right to suspend or terminate your Profile or your access to the Service, with or without notice to you, if you violate these Terms.
16.6. You are responsible for maintaining the confidentiality of your Profile login details and are fully responsible for all activities that occur under your Profile. You agree to notify the Company immediately of any unauthorized use or suspected unauthorized use of your Profile or any other breach of security. The Company cannot and will not be liable for any loss or damage resulting from your failure to comply with the above requirements.
17. Governing Law and Venue
17.1 These Terms shall be governed by and construed in accordance with the laws of the United States, the State of Wyoming.
17.2 To the extent that any action relating to any dispute under this Agreement is not submitted to a court for any reason, each party submits to the exclusive jurisdiction of the courts of the United States to resolve any disputes that may arise out of or in connection with this Agreement. Conditions and that, accordingly, proceedings shall be commenced in such courts.
17.3 The parties irrevocably submit to the personal jurisdiction and venue of the U.S. courts and waive any objection to improper forum or inconvenient forums
18. Additional Disclaimer of Warranties
18.1 Essential Disclaimers of Warranties. Except to the extent prohibited by law or not otherwise enforceable, you expressly understand and agree that your use of the service is at your own risk, and the service and products are provided on an "as is" and "as available" basis. The Company or its affiliates, officers, employees, agents, partners, and licensors expressly disclaim all warranties of any kind, In particular, the Released Parties do not give and expressly disclaim any warranties, including: The Service will meet your requirements, The Service will be uninterrupted, timely, secure, and error-free, Access to any material obtained through the Service is at your own discretion and risk, and you will be solely responsible for any damage to your computer system or mobile device or loss of data, resulting from the use of any such material. We cannot guarantee and do not promise any specific results from the use of the Application and/or the Service. You also agree to accept the risk of termination of the Service for any technical reasons.
18.2 Absence of any service recommendations. Any statement that may be posted on the Service is solely for informational and entertainment purposes and is not intended to replace or replace any professional financial, medical, legal, or other advice. related to your reliance on statements or other information offered or provided on or through the Service. If you have a special concern or a situation in which you require professional or medical advice, you should consult an appropriately trained and qualified professional
18.3 Changes to the information and services of the website. We may change or discontinue, temporarily or permanently, the Service (or any part thereof) at any time in our sole discretion with or without notice.
19. Service
19.1. You acknowledge that all text, images, marks, logos, compilations (i.e., the collection, arrangement and arrangement of information), data, other content, software and materials displayed in the Service or used by the Company to operate the Service (including the Application and Content, excluding any User Content (as defined below) are the property of us or third parties.
19.2. The Company expressly reserves all rights including all intellectual property rights, all of the foregoing, and except as expressly permitted by these Terms, any use, redistribution, sale, decompilation, reverse engineering, disassembly, translation, or other use thereof is strictly prohibited. forbidden. The provision of the Service does not transfer to you or any third party any right, title or interest in such intellectual property rights.
19.3. The information you provide to us upon registration, and any content, materials, or information (including, without limitation, any text, information, graphics, messages, photographs, images, and works of authorship), questions, comments, suggestions, reviews, or other content that you upload, submit, email, display, perform, distribute, post, or otherwise transmit to us, at our request or at your discretion, on or through the Services (e.g., message boards, food registration), whether related to your use of the Services or otherwise, and whether publicly posted or privately transmitted to us through the Service ("User Content"), remains your intellectual property.
19.4. The Company does not claim any copyright in the User Content. Notwithstanding the foregoing, you agree to grant the Company a license in accordance with Section 20 of these Terms. You also agree that the Company may retain copies of all registration information and User Content and use such information and User Content as reasonably necessary or related to the operation of the Service and as described in these Terms and Privacy Policy.
19.5. Subject to these Terms, the Company grants you a non-transferable, non-exclusive license (without the right to sublicense) to use the Service solely for your personal, non-commercial purposes and (b) to install and use the Application solely on your portable mobile device (e.g., iPhone, Android, etc., as applicable) and solely for your personal, non-commercial purposes.
19.6. You agree, represent, and warrant that your use of the Service, or any part thereof, will comply with the above license, agreements, and restrictions and will not infringe or violate the rights of any other party or breach any contract or legal duty to any other party. In addition, you agree that you will comply with all applicable laws, rules and regulations relating to the Service or its use and will be solely responsible for your individual violations of any such laws.
19.7. You are solely responsible for obtaining the equipment and telecommunications services necessary to access the Service, as well as for all related fees (e.g., computer devices and Internet service provider services, and airtime).
19.8. We reserve the right to make any changes to the Service (whether free or paid features) at any time, with or without notice. Except as prohibited by law (including the Australian Consumer Law) or otherwise unenforceable, the Company shall not be liable to you or any third party for any modification, suspension or discontinuance of any feature, component or content of the Company. If such changes affect your use of the Service, you may delete your account or cancel your subscription at any time.
19.9. You access and use the Service at your own risk. Except as prohibited by law (including the Australian Consumer Law) or otherwise unenforceable, the Company shall not be liable for any damage to your computer system, loss of data, or other harm to you or any third party, including, without limitation, any personal injury resulting from your access to or use of the Service, or from your reliance on any information or advice.
19.10. The Company is under no obligation to provide you with any customer support. However, the Company may, from time to time, provide you with customer support at its sole discretion.
20. Coach/Mentor Services
20.1. As part of the Service, the Company may offer interactive trainer/curator services that connect you with virtual trainers and information that will help you achieve your fitness and natural facial beauty goals ("Trainer/Curator Services").
20.2. If you have access to the Subscription, you will be able to interact with the trainer.
20.3. A coach (or mentor) will help you achieve your goals within the selected programs by providing motivational tools and guidance. To establish and maintain healthy habits, improve personal skills, activity, fitness, or other aspects of development, you collaborate with your coach and set individual goals. The Company reserves the right, at its sole discretion, to appoint, replace or engage another coach/mentor for users of the Subscription.
20.4. Coaching/mentoring services are not medical, mental health or any kind of health care. Coaching/case manager services do not offer healthcare services and are not intended to replace professional medical advice, consultations, or treatment by qualified physicians. The Company does not endorse any specific medical professionals, tests, products, procedures, opinions, or other information that may be mentioned in the coaching services. It is important to consult your doctor before using the coach/supervisor service. In the event of a medical emergency, contact your doctor or the appropriate emergency service immediately.
21. User Content
21.1. Grant of License. You hereby grant to the Company, its sublicensees, successors, and assigns a royalty-free, perpetual, sublicensable, assignable, non-exclusive right and license (and consent) to use, license, reproduce, modify, adapt, publish, translate, transmit, edit, reformat, create derivative works from, distribute, receive income or other remuneration, make available to the public, reproduce, display, and otherwise use any User Content (in whole or in part) throughout the world and/or incorporate the User Content in other works in any form, medium or technology now known or later developed, for the duration of any copyrights, trademarks and other intellectual and proprietary rights (collectively, the "Rights") that may exist in such User Content.
21.2. The license granted herein expressly excludes any personal data defined in accordance with applicable privacy laws and regulations.
21.3. You hereby represent and warrant that you own all right, title and interest in or to the User Content or are otherwise authorized to grant the rights granted to the Company pursuant to this section. You also warrant that, to the extent that you are not the exclusive owner of all rights in the User Content, any third-party holder of any rights, including moral rights, in such User Content has fully and effectively waived all such rights and has lawfully and irrevocably granted you the right to grant the license set forth above. You also acknowledge that we, our successors and assigns shall be entitled to unrestricted use of the User Content for any purpose, commercial or otherwise, without compensation to the provider of the User Content. Subject to the foregoing, the owner of User Content posted on the Services reserves any Rights that may exist in such User Content. We are not responsible for retaining copies of any material we remove from our Services, and we are not responsible for any loss you incur if Content you post or transmit to our Services is removed.
21.4. If you wish to revoke your license for certain User Content, please contact us at info@gurugo.online