Privacy

Overview
This Privacy Policy describes how GuruGo LLC ("Company," "we," "us," or "our") collects, uses, discloses, and otherwise processes personal data in connection with our website (https://gurugo.online) and related services (collectively, the "Service")
Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our Service.
Personal Data Processing
Personal Data is processed for the following purposes and using the following services:
2. Personal Data Processing
The following Personal Data is processed for the stated purposes and using the specified services:
Analytics
• Meta Events Manager and Google Analytics
• Personal Data: Usage data; Tracker information
Interaction with External Social Networks and Platforms
• PayPal Button and Social Mini-Applications
• Personal Data: Usage data; Tracker information
Interaction with Support and Feedback Platforms
• Zendesk Widget
• Personal Data: Usage data; Tracker information
Interaction with Real-Time Chat Platforms
• Zendesk Chat
• Personal Data: Usage data; Data transmitted when using the service; Tracker information
Access to Third-Party Service Accounts
• Stripe Account Access
• Personal Data: Email address; Usage data; Name; Payment information; Tracker; Surname
Use of Platforms and Hosting Services
• ClickFunnels
• Personal Data: Shipping address; Email address; Billing address; Usage data; Name; Device information; Phone number; Payment information; Tracker; Surname
Payment Processing
• Stripe - Email address; Usage data; Name; Tracker; Surname
• PayPal and PayPal Payments Hub - Email address; Usage data; Payment information; Tracker
• PayPal Carrier Payments - Usage data; Device information; Phone number; Payment information; Tracker
Displaying Content from External Platforms
• Vimeo Videos
• Personal Data: Usage data; Tracker
Registration and Authentication
• Stripe OAuth - Usage data; Tracker
• PayPal Login - Various categories of Data as specified in PayPal's privacy policy
Advertising
• TikTok Link Tracking, Meta Ads Conversion Tracking (Meta Pixel), Meta Lookalike Audience
• Personal Data: Usage data; Tracker information
Remarketing and Behavioral Targeting
• TikTok Ads Remarketing - Usage data; Tracker; Unique advertising identifiers (e.g., Google Advertiser ID or IDFA)
• Meta Custom Audience - Email address; Tracker
• Facebook Remarketing - Usage data; Tracker
3. How We Use Your Information
We use collected personal data for the following purposes:
Service Delivery
• Providing, maintaining, and improving the Service
• Processing transactions and sending related information
• Personalizing your experience and content
• Creating and maintaining your account
• Providing customer support and responding to inquiries
Communication
• Sending service-related announcements and updates
• Responding to your inquiries and requests
• Sending promotional materials and marketing communications (with your consent)
• Notifying you about changes to the Service
Security and Compliance
• Detecting, preventing, and addressing fraud and abuse
• Protecting against malicious or unauthorized access
• Enforcing our Terms and Conditions
• Complying with legal obligations and regulations
Analytics and Improvement
• Analyzing Service usage and trends
• Conducting research and development
• Improving our marketing and promotional efforts
• Understanding user behavior and preferences
Legal and Safety
• Establishing, exercising, or defending legal claims
• Protecting the safety, rights, and property of the Company, users, and the public
• Responding to lawful requests from government authorities
4. Legal Basis for Processing (GDPR)
We process personal data under the following legal bases:
• Performance of a Contract (Art. 6(1)(b) GDPR): Processing necessary to provide the Service and fulfill our obligations to you
• Compliance with Legal Obligations (Art. 6(1)(c) GDPR): Processing required by applicable laws and regulations
• Legitimate Interests (Art. 6(1)(f) GDPR): Processing for legitimate business interests such as security, fraud prevention, and service improvement
• Consent (Art. 6(1)(a) GDPR): Processing for marketing and analytics where you have provided explicit consent
You may withdraw consent at any time by contacting us at info@gurugo.online or adjusting your preferences in your account settings.
5. Data Sharing and Disclosure
Third-Party Service Providers
We share personal data with third-party service providers who assist us in operating the Service, including:
• Payment processors (Stripe, PayPal)
• Hosting and platform services (ClickFunnels)
• Analytics providers (Google Analytics, Meta)
• Customer support platforms (Zendesk)
• Marketing and advertising services (TikTok, Meta, Google)
Legal Requirements
We may disclose personal data if required by law or in response to legal process, court orders, or government requests.
Business Transfers
If the Company is involved in a merger, acquisition, bankruptcy, or asset sale, your personal data may be transferred as part of that transaction. We will provide notice before your information becomes subject to a different privacy policy.
Your Consent
We may share your personal data with third parties with your explicit consent for purposes you authorize.
Aggregated and De-Identified Data
We may share aggregated or de-identified information that cannot reasonably be used to identify you.
6. Data Retention
We retain personal data only as long as necessary to:
• Provide the Service and fulfill your requests
• Comply with legal, tax, and regulatory requirements
• Resolve disputes and enforce agreements
• Protect our legal interests
After the retention period expires, data is securely deleted or anonymized. Specific retention periods vary by data type and legal requirement:
• Account information: Retained for the duration of your account and 2 years after deletion
• Payment information: Retained as required by payment processors and tax laws (typically 7 years)
• Marketing communications: Retained until you unsubscribe
• Usage data and cookies: Retention periods vary (see Cookie Policy)
7. International Data Transfers
Our servers and data processors are located primarily in the United States. When we transfer personal data internationally, we implement appropriate safeguards including:
• Standard Contractual Clauses (SCCs): We use EU Commission-approved SCCs for transfers to countries without adequacy decisions
• UK Addendum: For UK users, we use the UK International Data Transfer Agreement (IDTA)
• Privacy Shield and similar frameworks: Where applicable
• Your Consent: For certain optional services, we may transfer data with your explicit consent
By using our Service, you consent to the transfer of your personal data to countries outside your country of residence, including the United States, which may have different data protection laws.
8. Your Rights and Choices
Access and Portability
You have the right to request access to the personal data we hold about you and to receive a copy in a portable format.
Correction and Updates
You can update your profile information and correct inaccurate data by logging into your account or contacting us.
Deletion
You have the right to request deletion of your personal data, subject to legal retention obligations and legitimate business interests. We will delete your account and associated data upon request, except where legally required to retain it.
Opt-Out of Marketing
You can opt-out of promotional emails by clicking the unsubscribe link in our emails or adjusting your preferences in your account settings.
Opt-Out of Tracking
You can manage cookie preferences through the cookie consent banner on our website or adjust your browser settings.
Opt-Out of Interest-Based Advertising
• US Users: Visit https://www.aboutads.info or the Network Advertising Initiative at https://optout.networkadvertising.org
• EU Users: Visit https://www.youronlinechoices.eu
• Canada: Visit https://youradchoices.ca
• TikTok: https://www.tiktok.com/safety/en-us/ads-and-data/
• Meta: https://www.facebook.com/adpreferences/advertisers/
Restrict Processing
You may request restrictions on how we process your personal data for certain purposes.
Object to Processing
You have the right to object to certain types of processing, including direct marketing.
Right to Lodge a Complaint
If you believe we have violated your privacy rights, you have the right to lodge a complaint with the relevant supervisory authority in your jurisdiction.
9. Data Subject Rights (GDPR/CCPA)
For EU/EEA Residents
You have the following rights under the General Data Protection Regulation (GDPR):
• Right of access
• Right to rectification
• Right to erasure ("right to be forgotten")
• Right to restrict processing
• Right to data portability
• Right to object
• Rights related to automated decision-making
• Right to lodge a complaint with your data protection authority
For California Residents
Under the California Consumer Privacy Act (CCPA), you have the right to:
• Know what personal information is collected
• Know whether your personal information is sold or disclosed
• Delete personal information collected from you
• Opt-out of the sale or sharing of your personal information
• Non-discrimination for exercising your CCPA rights
For Other US Residents
Depending on your state, you may have similar rights under applicable state privacy laws including Virginia's VCDPA, Colorado's CPA, Connecticut's CTDPA, and Utah's UCPA.
10. Data Security
We implement industry-standard security measures to protect your personal data from unauthorized access, alteration, disclosure, and destruction, including:
• Encryption of data in transit (SSL/TLS)
• Encryption of sensitive data at rest
• Secure password policies and multi-factor authentication options
• Regular security assessments and vulnerability testing
• Access controls and role-based permissions
• Employee training on data protection practices
• Monitoring and logging of data access
However, no security system is completely secure. We cannot guarantee absolute security of your information. You are responsible for maintaining the confidentiality of your account credentials.
11. Third-Party Links and Services
Our Service may contain links to third-party websites and services that are not operated by us. This Privacy Policy does not apply to third-party sites, and we are not responsible for their privacy practices. We encourage you to review the privacy policies of any third-party services before providing your information.
12. Children's Privacy
Our Service is intended for users 18 years of age and older. We do not knowingly collect personal data from children under 16. If we become aware that a child under 16 has provided us with personal data, we will take steps to delete such information and terminate the child's account.
If you believe a child has provided us with personal data, please contact us immediately at info@gurugo.online .
13. Data Protection Officer and Contact Information
Data Controller (Owner)
GuruGO LLC
Address: 4128, 1603 Capitol Avenue, Suite 413,
Cheyenne WY, Laramie 82001, United States
Email: info@gurugo.online
Website: https://gurugo.online
Data Processors
Our primary data processors include:
• Stripe Inc. (Payment processing)
• PayPal Inc. (Payment processing)
• Meta Platforms Inc. (Analytics and advertising)
• TikTok Inc. (Analytics and advertising)
• Google LLC (Analytics)
• Etison LLC (Hosting - ClickFunnels)
• Zendesk, Inc. (Customer support)
Data Storage and Processing Locations
Primary Operator: Amazon Web Services (AWS) - United States
• Processing Location: USA (Virginia data centers)
• Backup Infrastructure: USA
Secondary Operators:
• ClickFunnels (Etison, LLC) - USA
• Stripe - USA
• PayPal - Multiple jurisdictions (see PayPal Privacy Policy)
14. Policy Changes
We may update this Privacy Policy from time to time to reflect changes in our practices, technology, legal requirements, or other factors. We will notify you of material changes by:
• Posting the updated Privacy Policy on our website
• Updating the "Last Updated" date at the bottom of this policy
• Sending you an email notification for significant changes
• Requiring your consent if required by applicable law
Your continued use of the Service following the posting of changes constitutes your acceptance of those changes. We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information.
15. California Privacy Rights Specific Disclosures
Under California law, we must provide additional disclosures:
Categories of Personal Information Collected:
• Identifiers (name, email, phone, IP address)
• Commercial information (purchase history, transaction details)
• Internet activity (browsing history, search history, interaction data)
• Geolocation data
• Sensory information (if provided)
• Professional information (if applicable)
• Inferences drawn to create user profiles
Purpose of Collection:
• Service provision and improvement
• Legal compliance
• Marketing and advertising
• Fraud prevention and security
Data Retention: Information is retained as described in Section 6 above.
16. Questions and Contact Information
If you have questions about this Privacy Policy or our privacy practices, please contact us:
Email: info@gurugo.online
Mailing Address: GuruGO LLC, 4128, 1603 Capitol Avenue, Suite 413, Cheyenne WY, Laramie 82001, United States
Website: https://gurugo.online

We will respond to requests within 30 days or as required by applicable law.
________________________________________
Last Updated: March 2025
Effective Date: March 2025